Balboa Inn – Your Oceanfront Escape in Newport Beach

At Balboa Inn, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, book a stay, or contact us directly.

Information We Collect

We may collect personal information such as your name, email address, phone number, billing address, and payment details when you make a reservation or reach out to us. Additional information such as booking preferences, travel dates, and special requests may also be collected to help us provide better service. When visiting our website, we may collect data related to your browser, device, IP address, and browsing activity using cookies or similar technologies.

How We Use Your Information

We use the information we collect to confirm reservations, process payments, provide customer support, and send service-related communications. If you opt in, we may also send promotional emails or updates about special offers and seasonal packages. We analyze website usage data to improve performance and enhance the guest experience.

SMS/Text Messaging

If you choose to receive text messages from us, you consent to receiving automated reminders, booking confirmations, and promotional offers. Message frequency may vary, and standard message and data rates may apply. You may opt out at any time by replying STOP or OUT.

Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies

Our website may use cookies to enhance your browsing experience and collect anonymous analytics. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of our site.

Data Security

We use industry-standard security measures to protect your personal information. While we take precautions to secure data transmission, no method of electronic storage or communication is completely secure. We encourage guests to use caution when sharing sensitive information.

Your Rights and Choices

You may unsubscribe from marketing emails at any time using the link provided in each message. You may also request access to, or deletion of, your personal data by contacting us directly.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our website or services indicates your acceptance of the current policy.

If you have questions about our privacy practices, please contact us directly.